Shipping policy

📦 SHIPPING POLICY

• BEUCRAFTSBYJESSICA is not responsible for lost, stolen, or damaged packages once they are in USPS possession.
• All items are inspected, photographed, and/or video recorded prior to shipment to ensure quality.
• Orders ship within 3–5 business days.

Holiday Processing Time:

📅 October 1 – January 31
Due to high order volume, processing time may increase to 5–7 business days.


📬 ADDRESS & DELIVERY RESPONSIBILITY

• Customers are responsible for entering the correct shipping address at checkout.
• BEUCRAFTSBYJESSICA is not responsible for packages returned due to insufficient or incorrect addresses.
• If a package is returned, the buyer will be responsible for the reshipping fee.

If the wrong item is received, please contact us with:
✔ Proof of purchase
✔ Photos of the item received

We will gladly correct the issue.


 

🚨 IMPORTANT NOTICE

I am not responsible for:
• USPS delivery delays
• Lost packages
• Damage during transit

However, please message me, and I will do my best to assist you in resolving the issue.


📮 USPS INSURANCE INFORMATION

Priority & Express Mail shipments include insurance coverage.

If your package is lost or damaged, you may file a claim directly with USPS at:
🔗 https://www.usps.com/help/claims.htm

You will need:
• Tracking number
• Proof of purchase
• Photos of damage (if applicable)