Refund policy
*Return Policy: All sales are final. Once an order is place you agree that I do not accept returns, cancellations or exchanger.
Due to the fact that these items are made to order and personalized they are non refundable or exchangeable. If you do encounter an issue please do not hesitate to reach out and I will l do my best to fix the problem. A happy customer is my ultimate goal😁
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Beucraftsbyjessica@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Beucraftsbyjessica@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Beucraftsbyjessica@gmail.com.
ADDTIONAL INFORMATION BELOW
✨ DISCLAIMER ✨
All copyrights and trademarks of any character images used belong to their respective owners and are not being sold. This listing is for my time, creativity, and effort in designing and personalizing the product.
• Colors, shades, and patterns may vary slightly due to screen settings, lighting, and product availability.
• Product photos are taken in an at-home studio and edited to best reflect the item’s true appearance.
• Actual colors may appear slightly different depending on your monitor or device.
• Any props or accessories shown in photos are not included unless stated otherwise.
By purchasing this item, you acknowledge that you have read, understood, and agreed to all details and policies listed in this shop.
✨ RETURN & CANCELLATION POLICY ✨
🚫 All sales are final.
Once an order is placed, it cannot be canceled after 24 hours.
• No returns
• No exchanges
• No refunds
All items are made to order and created specifically for you.
📦 SHIPPING POLICY
• BEUCRAFTSBYJESSICA is not responsible for lost, stolen, or damaged packages once they are in USPS possession.
• All items are inspected, photographed, and/or video recorded prior to shipment to ensure quality.
• Orders ship within 3–5 business days.
Holiday Processing Time:
📅 October 1 – January 31
Due to high order volume, processing time may increase to 5–7 business days.
📬 ADDRESS & DELIVERY RESPONSIBILITY
• Customers are responsible for entering the correct shipping address at checkout.
• BEUCRAFTSBYJESSICA is not responsible for packages returned due to insufficient or incorrect addresses.
• If a package is returned, the buyer will be responsible for the reshipping fee.
If the wrong item is received, please contact us with:
✔ Proof of purchase
✔ Photos of the item received
We will gladly correct the issue.
🚨 IMPORTANT NOTICE
I am not responsible for:
• USPS delivery delays
• Lost packages
• Damage during transit
However, please message me, and I will do my best to assist you in resolving the issue.
📮 USPS INSURANCE INFORMATION
Priority & Express Mail shipments include insurance coverage.
If your package is lost or damaged, you may file a claim directly with USPS at:
🔗 https://www.usps.com/help/claims.htm
You will need:
• Tracking number
• Proof of purchase
• Photos of damage (if applicable)
💖 Thank you for supporting BEUCRAFTSBYJESSICA!
Your support helps a small business grow, and I truly appreciate every order.